Our classes are booked by half term, so when you join us you will be charged for the upcoming half term or classes - usually 5-7 weeks depending on that venue’s local school term dates. If you join us after the term has started, you will be charged pro rata for the remaining classes. You will then get priority booking for the following half term before classes are opened up to our waiting list.

We have a limited number of spaces in our classes to ensure a high quality session for each child and therefore we are unable to offer taster sessions. If you can’t make any sessions in a half term block these can be gifted to a friend who can come in your place. The only way to book a one off session is to book later in our half term, but this is subject to availability. Any other questions please let us know and we’ll be happy to help!

We cannot offer refunds, class credits or alternative class times for missed classes due to holidays, appointments, illness, self-isolation etc. However, we are delighted to be able offer our Gift A Class option - you can invite another child of a similar age to attend your Lindy Lou class, at your booked class time and venue. Simply message our office to give them details of the child attending in your place.

All children registered on our classes will get priority booking for our next half term for your regular class time. To guarantee your place it must be paid before the priority booking window closes.

As long as your child is comfortable that is the main thing - there is no uniform at Lindy Lou's, but we do have T-shirts and hoodies available to purchase for our little fans!

Food is not permitted during class. The only exception is milk for our babies and we encourage you to follow your baby's needs throughout the session.

Yes - all our sessions involve the grown ups as much as the children and give you some quality time to share new and wonderful experiences with your child.

We provide all props/instruments for our classes so you only need bring anything your child might need i.e., nappies, changing bag etc.

We welcome you into class 5 minutes before your class is due to start so that you can get settled.

All our venues have nappy changing and toilet facilities, including a toilet seat insert for the little ones to use. We kindly request you take soiled nappies home with you.

We endeavour to run our classes in all weathers as we have a lot of children who walk to classes. If our classes are running, we cannot offer refunds or alternative classes if you cannot attend. If we have to cancel our class we will give you as much notice as possible and you will be credited a class in your next block of sessions with us.

Please see the below list for our parking tips for each venue:
Ampthill – park across the road at Waitrose then walk across the zebra crossing to our studio. Free parking for 1hr 30mins, with some spaces up to 3 hours free parking.

Barton – free roadside parking on Sharpenhoe Road. Please park considerately for our local residents.

Bedford Central – free car park on site at The Place Theatre on Goldington Road.

Hitchin – the closest car park to the Market Theatre is Biggin Lane car park (closed on Fridays for market day), or St Mary’s Square Car Park (open all days). Both car parks are £2.60 for 2 hours parking.

Kempston – park across the road at Sainsbury’s then use the pedestrian crossing to Studio 281. Free parking for 2 hours.

Woburn – there is a small, free car park for a limited number of cars on site at the Old Fire Station. Additional free parking across the road. Please park consideratly for local residents.

Stevenage: Free on-site parking

Luton: Free on site parking

Milton Keynes:- Please note that parking on site is very limited so please use the Holy Trinity car park just across the road where possible. Alternatively, there is also a number of on street spaces available too.

St Neots:No parking at the venue. On street parking on Huntingdon street, free parking at Almond road school site and paid parking at Tebbutts Road. Almond and Tebbutts are a two minute walk.

If you have a younger sibling (excluding twins) they can attend the same class free of charge up to the time they are 18 months, at which point they will then be charged a reduced sibling fee at the beginning of each half term. Please do let us know in advance if you are bringing a younger sibling with you so we can add them to our register.

We welcome twins to our classes and our teachers are here to give a helping hand! Please get in touch with us to arrange booking for your twins. One will be charged full price and you will receive a half price discount for your other child. Both children will need to be added to our register with payment at the beginning of each half term.